① Initial Remote Assessment: First, gather basic information via phone or WeChat—including when the issue occurred, its scale/frequency, and any anomalies (e.g., changes in die casting machine/mold temperatures or the release agent’s dilution ratio). Share these details with us, and we can jointly analyze the likely root cause.
② On-Site Investigation: Visit the client’s facility to inspect the problematic castings and understand how the issue was first detected. Check for:
Unusual noises from the die casting machine;
Compliance with the release agent’s specified dilution ratio;
Storage environment (e.g., a Jiangsu client once reported pipe blockage risks in May—investigation revealed direct sunlight exposure during storage/use, which degraded the release agent);
Deviations in mold temperature or spray nozzle positioning.
Critical solutions often hide in these details.
③ Targeted Solutions & Validation: Based on on-site findings, propose tailored remedies and verify their effectiveness to resolve the issue.
For more information about Answers to 50 Questions for Die Casting Release Agent Distributors (5): How to Address Issues When C or die-casting auxiliary materials, and if you need customized die-casting release agent, please contact 15021483232 (same as Wechat)
